
Top 100 online findability
Findability websites large advertisers leaves much to be desired
Search Engine Mediabureau Checkit has in cooperation with Tilburg University conducted research on the online findability for search engines of the 100 largest advertisers in the Netherlands: 68% of the websites cannot be easily found by search engines. An article about this study appeared in the April issue of the Dutch marketing magazine Tijdschrift voor Marketing.
It takes a while before marketing budgets follow a hype. In a difficult period of recession, online marketing has developed into a platform for interesting possibilities. Consumers spend 25% of their time online while only 3% of the media budget is spent on online marketing (source: IAB (.pdf). Search Engine Marketing has developed fast, following in the tracks of the popularity of search engines on the internet. From the National Search Engine Monitor study, which is conducted by Checkit and RM Interactive twice a year, shows that 98% of the internet users nowadays use a search engine and that 68% comes into contact with a new provider through search engines. Search is according to the European Interactive Advertising Association (.pdf) the most frequently used function on the internet and that is why a successful online campaign starts with 'being findable for the internet user'. Some even claim that you do not exist for the internet user when you cannot be found by search engines. Search Engine Marketing meets the needs of the marketers to reach their target group online. Search Engine Mediabureau Checkit has in cooperation with Tilburg University conducted research on the online findability for search engines of the 100 largest advertisers in the Netherlands.
Results
| Nr | Advertiser | Homepage | Branche | Findability score (%) | Ranking media budget |
|---|---|---|---|---|---|
| 1 | Wehkamp | www.wehkamp.nl | retail | 92,2% | 63 |
| 2 | De Telegraaf Dagblad | www.telegraaf.nl | media | 81,4% | 30 |
| 3 | RTL Nederland | www.rtl.nl | media | 76,0% | 37 |
| 4 | Orange | www.orange.nl | telecom | 75,2% | 53 |
| 5 | Entertainment (P) | www.jamba.nl | telecom | 75,2% | 13 |
| 6 | PCM Landelijke Dagbladen | www.volkskrant.nl | media | 74,8% | 92 |
| 7 | Ministerie van Verkeer & W.Staat | www.verkeerenwaterstaat.nl | government | 74,0% | 94 |
| 8 | Ministerie van Defensie | www.mindef.nl | government | 73,5% | 31 |
| 9 | Etos | www.etos.nl | retail | 71,5% | 56 |
| 10 | Albert Heijn | www.ah.nl | supermarkets | 71,5% | 5 |
| 11 | Telfort Amsterdam | www.telfort.nl | telecom | 69,5% | 98 |
| 12 | Dell Products Europe | www.dell.nl | ICT | 68,0% | 58 |
| 13 | Daimlerchrysler Nederland | www.mercedes.nl | automotive | 65,1% | 65 |
| 14 | KPN | www.kpn.nl | telecom | 64,9% | 3 |
| 15 | ABN AMRO Bank | www.abnamro.nl | financials | 64,6% | 11 |
| 16 | Wegener Emedia | www.autotrack.nl | media | 61,0% | 70 |
| 17 | Vodafone | www.vodafone.nl | telecom | 60,4% | 21 |
| 18 | Ohra Verzekeringen | www.ohra.nl | financials | 58,3% | 100 |
| 19 | C & A | www.c-en-a.nl | retail | 56,6% | 71 |
| 20 | Veronica Uitgeverij | www.veronica.nl | media | 56,6% | 97 |
| 21 | Planet Media Group | www.planet.nl | ICT | 54,9% | 43 |
| 22 | Nederlandse Spoorwegen | www.ns.nl | transport | 53,8% | 79 |
| 23 | Lenen.NL | www.lenen.nl | financials | 53,8% | 57 |
| 24 | Rabobank | www.rabobank.nl | financials | 53,7% | 39 |
| 25 | Postbank | www.postbank.nl | financials | 53,6% | 28 |
| 26 | Laurus International | www.edah.nl | supermarkets | 52,9% | 9 |
| 27 | Media Markt | www.mediamarkt.nl | retail | 52,8% | 24 |
| 28 | Campina | www.campina.nl | food/beverages | 52,5% | 36 |
| 29 | Citroen | www.citroen.nl | automotive | 51,6% | 52 |
| 30 | Frisia Financieringen | www.frisia.com | financials | 50,8% | 90 |
| 31 | Microsoft | www.microsoft.nl | ICT | 50,0% | 51 |
| 32 | Leidse Onderwijsinstellingen | www.loi.nl | education | 50,0% | 77 |
| 33 | T-Mobile | www.t-mobile.nl | telecom | 50,0% | 22 |
| 34 | ING Bank | www.ingbank.nl | financials | 49,6% | 59 |
| 35 | Kruidvat | www.kruidvat.nl | retail | 49,2% | 10 |
| 36 | Ministerie van Financien | www.minfin.nl | government | 48,8% | 89 |
| 37 | Nationale Postcode Loterij | www.npl.nl | game of chances | 48,5% | 74 |
| 38 | Procter & Gamble | www.dreft.nl | cons. products (H & C) | 47,1% | 2 |
| 39 | Kras Reizen | www.kras.nl | travelling | 46,7% | 25 |
| 40 | Renault Nissan | www.renault.nl | automotive | 46,6% | 19 |
| 41 | Beiersdorf | www.nivea.nl | cons. products (H & C) | 44,6% | 7 |
| 42 | Interpolis | www.interpolis.nl | financials | 44,3% | 78 |
| 43 | Ford | www.ford.nl | automotive | 44,2% | 64 |
| 44 | Versatel Telecom International | www.versatel.nl | telecom | 43,0% | 60 |
| 45 | Laurus | www.superdeboer.nl | supermarkets | 41,7% | 93 |
| 46 | Fortis ASR | www.fortis.nl | financials | 41,4% | 75 |
| 47 | Samsung Electronics Benelux | www.samsung.nl | cons. products (elektr.) | 40,9% | 87 |
| 48 | Pon's Automobielhandel | www.volkswagen.nl | automotive | 40,1% | 80 |
| 49 | Lidl | www.lidl.nl | supermarkets | 39,8% | 14 |
| 50 | Louwman & Parqui | www.toyota.nl | automotive | 39,7% | 49 |
| 51 | Scarlet Telecom | www.scarlet.nl | telecom | 38,9% | 86 |
| 52 | Gillette Groep | www.braun.com | cons. products (elektr.) | 38,8% | 40 |
| 53 | Schuitema | www.c1000.nl | supermarkets | 38,8% | 12 |
| 54 | Kia Motors | www.kia.nl | automotive | 38,5% | 67 |
| 55 | Rolex Watch U.S.A. | www.rolex.nl | retail | 38,1% | 95 |
| 56 | L'Oreal Nederland | www.loreal.nl | cons. products (H & C) | 38,1% | 6 |
| 57 | Riedel Drankenindustrie | www.riedel.nl | food/beverages | 37,5% | 73 |
| 58 | ANWB | www.anwb.nl | travelling | 37,2% | 26 |
| 59 | Douwe Egberts | www.de.nl | food/beverages | 36,8% | 45 |
| 60 | BCC Elektro-Speciaalzaken | www.bcc.nl | retail | 36,0% | 82 |
| 61 | Karwei | www.karwei.nl | do it yourself | 35,5% | 48 |
| 62 | McDonald's | www.mcdonalds.nl | food/beverages | 35,3% | 29 |
| 63 | Nuon | www.nuon.nl | energy | 34,8% | 84 |
| 64 | Henkel | www.schwarzkopf.nl | cons. products (H & C) | 33,4% | 41 |
| 65 | Specsavers | www.specsavers.nl | retail | 33,4% | 85 |
| 66 | Reckitt Benckiser | www.veet.nl | cons. products (H & C) | 33,0% | 8 |
| 67 | Unilever Bestfoods | www.bertolli.nl | food/beverages | 33,0% | 4 |
| 68 | Peugeot | www.peugeot.nl | automotive | 32,7% | 42 |
| 69 | Hema | www.hema.nl | retail | 32,6% | 99 |
| 70 | Heineken | www.heineken.nl | food/beverages | 32,2% | 27 |
| 71 | Lever Faberge Europe | www.andrelon.nl | cons. products (H & C) | 31,7% | 1 |
| 72 | Sperwer | www.plussupermarkt.nl | supermarkets | 31,4% | 50 |
| 73 | Telefuture | www.telefuture.nl | telecom | 27,8% | 47 |
| 74 | Blokker | www.blokker.nl | retail | 26,8% | 55 |
| 75 | Tele2 | www.tele2.nl | telecom | 26,8% | 83 |
| 76 | General Motors | www.opel.nl | automotive | 25,6% | 18 |
| 77 | General Biscuits | www.lu.nl | food/beverages | 24,7% | 35 |
| 78 | Go Go Tours | www.gogo.nl | travelling | 24,4% | 68 |
| 79 | Masterfoods | www.mars.nl | food/beverages | 24,4% | 20 |
| 80 | Sanoma Uitgevers | www.libelle.nl | media | 23,5% | 23 |
| 81 | UPC | www.upc.nl | ICT | 23,2% | 34 |
| 82 | Grolsch | www.grolsch.nl | food/beverages | 22,7% | 72 |
| 83 | Gamma | www.gamma.com | do it yourself | 22,7% | 17 |
| 84 | St. Expl. Ned. Staatsloterij | www.staatsloterij.nl | game of chances | 22,7% | 46 |
| 85 | Aldi | www.aldi.nl | supermarkets | 21,4% | 54 |
| 86 | Iglo Mora Groep | www.iglo.nl | food/beverages | 20,7% | 16 |
| 87 | Nestle | www.nescafe.nl | food/beverages | 20,7% | 32 |
| 88 | T For Telecom | www.tfortelecom.nl | telecom | 20,2% | 61 |
| 89 | Belcompany | www.belcompany.nl | telecom | 19,7% | 81 |
| 90 | Praxis | www.praxis.nl | do it yourself | 18,6% | 15 |
| 91 | MTV Networks | www.mtv.nl | media | 16,5% | 88 |
| 92 | Seats & Sofas | www.seatsandsofas.nl | retail | 16,1% | 66 |
| 93 | Superfoon | www.superfoon.nl | telecom | 15,1% | 96 |
| 94 | Danone | www.vitalinea.nl | food/beverages | 11,6% | 33 |
| 95 | Coca Cola | www.cocacola.nl | food/beverages | 8,6% | 44 |
| 96 | Vrumona | www.pepsi.nl | food/beverages | 7,8% | 38 |
| 97 | RBV Leaf | www.sportlife.nl | food/beverages | 7,4% | 91 |
| 98 | L'Oreal Divisie Luxe Prod. | www.lancome.nl | cons. products (H & C) | 7,0% | 69 |
| 99 | Glaxosmithkline Cons.Healthcare | www.aquafresh.nl | cons. products (H & C) | 6,5% | 62 |
| 100 | Perfetti Van Melle | www.mentos.nl | food/beverages | 6,5% | 76 |
The results are remarkable: no less than 68 of the 100 organizations achieved a findability score of less than 50%. It can be concluded that, on the basis of these results, a large part of the sites tested in this study are insufficiently optimized and not easy to find for search engines. Developing and applying an effective Search Engine Marketing strategy for a company could generate more qualitative visitors for these websites and, as a result, also increase sales.
Paul Aelen, Checkit's CCO: "There is much work for us to do. Organizations can improve tremendously, especially in the field of organic search marketing. This study creates awareness and makes organizations realize that they still have a long way to go. Our advice model, which has proven to be effective in practice, will ensure that websites will be found faster and better. Search Engine Ranking is a specialist field which makes transfer of knowledge vital."
Media budget has no influence on findability
The amount of media budget proves not to affect the findability of websites for search engines. It is not automatically the case that companies which have a large media budget will be better findable by search engines than companies which have a smaller media budget. However, the branch to which an organization belongs proved to be a better indicator.
Branches
The branch in which an organization is operating tends to be a better predictor of findability. The branch 'Finance' is a good example of this. The average media costs of organizations from this branch are relatively high and the branch had a high score in the findability test for search engines.
Just like 'Finance', the 'Food' branch showed a high average media budget but, in contrast to 'Finance', the findability for the branch was not good.
A possible explanation for the differences in branches is the difference in direct commercial dependence on the internet. The orientation and purchase of products occurs more often in the 'Finance' branch than in the 'Food' branch. It is remarkable to see that the branches 'Travel' and 'Retail', which achieve large online sales, have disappointing results in the Findability Top 100.
Press releases
We have looked at the way the 100 largest advertisers, which have been incorporated in this study, deal with online publicity. The costs of an online publication are low and it will give your brand much positive publicity. Moreover, linking from a press release to your website will often generate more qualitative visitors. Both your link popularity as well as your findability will benefit from this. As much as 40% of the organizations tested appeared not to have a press release page and another 15% had very little information on this page. This is a missed opportunity.
Criteria findability
There were 11 factors which determined the position in the Findability Top 100. The criteria applied in the study have been selected from more than one hundred variables which can influence a website's findability for search engines. This study gives a reliable indication of the findability by search engines. The 11 factors are presented below as useful tips. The images represent the test results.
| 1: Use your sitemap. The sitemap is like a table of contents of a book. Every chapter is indicated so the reader does not need to search for information. Make sure that your website has a logical table of contents by placing (a text link to) the sitemap on the homepage in order for the search engine to easily index the link structure of your site. | ![]() |
| 2: Give every page a separate title which is representative of the contents of the page. The value that will be awarded by the search engine to this information will increase. Result: your website will be ranked higher in the list of search results. | ![]() |
| 3: When you add a meta tag description, a short description of the subject of that page with a few relevant keywords, to every page of your site, the search engine will value these keywords higher and this will improve the presentation in the search results. | ![]() |
| 4: Do not forget the meta tag keywords. These are combinations of keywords that are used on the webpage. | ![]() |
| 5: Avoid frames on your website; this will allow a better indexation of the information on the pages. | ![]() |
| 6: When you place headers, also known as <h1>-tags, in your content, make sure that a header contains relevant keywords which reappear in the text. This will lead to a higher rating by search engines. | ![]() |
| 7: Place relevant content on every page. A good indicator is to aim for at least 150 words of qualitative relevant information per page. | ![]() |
| 8: Texts made in Flash will not, or mostly not, be indexed by search engines. If Flash does not add an apparent value to your website it is advisable not to use it. | ![]() |
| 9: Make sure that as many pages as possible can be indexed. This will increase the chance that these pages will be found by search engines. | ![]() |
| 10: Realize a high link popularity. When many other sites (with relevant content of course) are willing to place a link to your website on their sites, it will increase the chance that visitors of those sites will also click on the link to your site. | ![]() |
| 11: Finally: The PageRank. this is a measurement which Google uses to express the popularity of your site in comparison to the popularity of other sites. To have a high PageRank means that many relevant websites have placed links to your site. This is what search engines like to see. | ![]() |
Paul Aelen, Checkit's CCO: "The eleven tips we give here will contribute to the findability of your website but the underlying idea is that marketers need to realize that internet users do not surf the internet on a brand level but on a service level. Make sure that a search engine does not only index your site on your brand name but also on general and more specific product names such as flat screen tv or mp3 player."
Research set-up
The websites of the 100 largest advertisers (source: Nielsen Media Research) have been analyzed using 11 of the most important findability criteria. For every organization and every branch we have examined four pages of every website, including the homepage, which were selected on important user motives. For the largest advertisers from the 'Automotive' branch we have chosen pages about 'leasing' and 'used cars': two important pages that attract visitors. These pages have been judged on their findability. The results of the individual organizations based on the 11 findability criteria have been arranged from high to low and compared with the size of the media budget. This list eventually resulted in the Findability Top 100.
This study was conducted by Ralph Ruyters, master-student business communication & Digital Media at Tilburg University.
Editors are allowed to use the text and images of this page provided that the text: Checkit http://www.checkit.nl is mentioned.
Dit artikel is ook beschikbaar in het Nederlands: Top 100 online vindbaarheid.

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