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Top 100 online findability 2007

Findability websites large advertisers leaves much to be desired

A consumer uses the internet more and more to find products and services but are providers sufficiently findable for a consumer? Search Engine Mediabureau Checkit has conducted a study about the online findability of the 100 largest advertisers (source: Nielsen Media Research) in search engines. These organizations spend much money but are they findable on the internet? The Top 100 online findability 2007 answers this question.



Results

The results are remarkable. In 2007 58% of the organizations are sufficiently findable in the internet, when only 32% was sufficiently findable in 2006: an increase of 26 percent points. A conclusion in 2006 was that advertisers did not know how to make their websites visible online. This conclusion still applies to 42% of the organizations.

This article presents the research results as practical advice which is beneficial for the online findability of websites. The following parts wil be discussed:


Research set-up

For every organization and every branch we have examined and selected four pages on the most important user motives. For the largest advertisers from the 'Automotive' branch, for example, we have chosen pages about 'leasing' and 'used cars'. These pages were rated on their findability in search engines by using 11 findability criteria. This study provides the situation of the websites at a given moment in June 2007.

The scores of the 4 pages were weighed differently because for visitors as well as search engines the homepage is more important than a specific product page for instance. The weighing of the four pages is as follows:
1.Homepage45%
2.Product page (overview)25%
3.Specific product page15%
4.Press release page15%

The websites of the 100 largest advertisers were analyzed according to these 11 findability criteria:
1.Is a sitemap present on the homepage?
2.Are there different page titles per page?
3.Is there a meta tag description present?
4.Are meta tag keywords present?
5.Is the page built without frames?
6.Is a <h1>-tag used?
7.Is there sufficient content (more than 150 words) present?
8.Is the text on the page free of flash?
9.How many website pages have been indexed by Google?
10.What is the link popularity of the website at Yahoo!?
11.What is the PageRank of the website?

The 11 findability criteria were selected from hundreds of variables which influence the online findability. The goal of this study is provide an indication of the online findability of the 100 organizations.


Top 100 online findability 2007

The websites which were examined this year show better results than last year: 58 of the 100 organizations obtained a final findability score of 50% or higher. 42% is still not sufficiently findable on the internet. 68% was not sufficiently findable in the Top 100 online findability 2006.

Top 100 online findability 2007:
Nr:€*Advertiser:Branch:2006
score:
2007
score:
Difference:
**
13KPNTelecom64,994,67 +13
251JambaTelecom75,294,27 +3
374Dell Product EuropeICT68,091,81 +9
418T-Mobile NetherlandsTelecom50,089,77 +29
534Ministerie van Binnenlandse ZakenGovernment85,10NEW
652Nationale Postcode LoterijGame of Chances48,583,46 +31
796SNS BankFinancials82,64NEW
880WehkampRetail92,281,01 -7
993Kia Motors NederlandAutomotive38,579,04 +45
1036Ministerie Van DefensieGovernment73,578,43 -2
1114VodafoneTelecom60,477,60 +6
1210Kruidvat RetailRetail49,276,36 +23
1392EtosRetail71,576,02 -4
1425KrasTravelling46,775,52 +25
158Albert HeijnSupermarkets71,574,69 -5
1639Sperwer NationaalSupermarkets31,474,39 +56
1746Daimlerchrysler NederlandAutomotive65,172,42 -4
1822Fortis ASRFinancials41,469,86 +28
1987Hewlett Packard NederlandConsumer Prod. (elektr.)69,77NEW
2065C & A NederlandRetail56,669,06 -1
2166Lenen.NLFinancials53,868,51 +2
2278BecamFinancials68,51NEW
2383InterpolisFinancials44,367,42 +19
2431OrangeTelecom75,267,17 -20
2559Ohra VerzekeringenFinancials58,366,51 -7
2673EnecoEnergy66,42NEW
2786Sanoma UitgeversMedia23,565,52 +53
2829Laurus InternationalSupermarkets52,965,24 -2
2911PostbankFinancials53,664,77 -4
3094Canal Digitaal NederlandICT64,12NEW
3148Stichting Nationale SporttotalisatorGame of Chances64,10NEW
3219Reckitt Benckiser NederlandConsumer Prod. (H&C)33,063,83 +34
3364Leaf HollandFood & Beverages63,60NEW
3413Media Markt NederlandRetail52,863,19 -7
3558Nederlandse SpoorwegenTransport53,862,48 -13
3663Citroen NederlandAutomotive51,662,27 -7
3782Friesland FoodsFood & Beverages61,62NEW
3870Stage HoldingMedia61,59NEW
3977Dirk Van Den BroekSupermarkets61,56NEW
4067Ministerie Van Verkeer & WaterstaatGovernment74,060,18 -33
4172Centraal Beheer AchmeaFinancials59,77NEW
4271ANWBTravelling37,259,57 +16
4333Gilette Groep NederlandConsumer Prod. (elektr.)38,859,48 +9
4485ING BankFinancials49,658,60 -10
4547Louwman & ParquiAutomotive39,756,54 +5
4638Campina NederlandFood & Beverages52,555,81 -18
4781NuonEnergy34,855,05 +16
489Rabobank NederlandFinancials53,754,90 -24
4969BCC Elektro-SpeciaalzakenRetail36,054,77 +11
5068IkeaRetail54,68NEW
5191EssentEnergy52,98NEW
5255Samsung Electronics BeneluxConsumer Prod. (elektr.)40,952,81 -5
5312Lidl NederlandSupermarkets39,851,21 -4
5416Renault Nissan NederlandAutomotive46,651,10 -14
555L'Oreal NederlandConsumer Prod. (H&C)38,150,81 +1
5695Holland CasinoGame of Chances50,75NEW
5730McDonald's NederlandFood & Beverages35,350,69 +5
5840L'Oreal Divisie Luxe ProductenConsumer Prod. (H&C)7,050,31 +40
5920St. Expl. Nederlandse StaatsloterijGame of Chances22,749,95 +25
6044Douwe Egberts NederlandFood & Beverages36,849,95 -1
6115SchuitemaSupermarkets38,849,09 -8
6241UPC NederlandICT23,248,74 +19
6332ABN AMRO BankFinancials64,648,74 -48
6489Nokia NederlandConsumer Prod. (elektr.)48,10NEW
6597Seats & SofasRetail16,147,94 +27
6676Pon's AutomobielhandelAutomotive40,147,91 -18
6775HemaRetail32,646,59 +2
6850Karwei Holland NationaalDo it yourself35,546,19 -7
6943Peugeot NederlandAutomotive32,745,86 -1
7023Tele2 VersatelTelecom26,844,65 +5
7179Ford NederlandAutomotive44,244,60 -28
7290KPN Internet MediaMedia44,22NEW
7357ArtiqMedia44,21NEW
7445Henkel NederlandConsumer Prod. (H&C)33,443,33 -10
7588Vroom & DreesmannRetail42,92NEW
7617Gamma NederlandDo it yourself22,741,74 +7
772Unilever Foods NederlandFood & Beverages33,040,41 -10
784Procter & Gamble NederlandConsumer Prod. (H&C)47,138,47 -40
7961MicrosoftICT50,038,38 -48
8062Intertoys HollandRetail37,95NEW
8154BlokkerRetail26,836,28 -7
8298BelcompanyTelecom19,733,01 +7
8353Oetker NederlandFood & Beverages32,92NEW
841Unilever Home & Personal CareConsumer Prod. (H&C)31,732,86 -13
8521Praxis GroepDo it yourself18,632,16 +5
8626General Motors NL Afd. OpelAutomotive25,629,66 -10
8737Coca Cola NederlandFood & Beverages8,628,22 +8
8824Heineken NederlandFood & Beverages32,227,97 -18
8935Generals Biscuits NederlandFood & Beverages24,727,91 -12
9027Nestle NederlandFood & Beverages20,727,24 -3
917MasterfoodsFood & Beverages24,426,42 -12
926BeiersdorfConsumer Prod. (H&C)44,625,89 -19
9349HeinzFood & Beverages23,72NEW
9499Smiths Food GroupFood & Beverages20,86NEW
9560Unilever Ice Cream & Frozen FoodFood & Beverages19,79NEW
9628Danone NederlandFood & Beverages11,617,30 -2
9756Aldi CulemborgSupermarkets21,416,36 -13
9842VrumonaFood & Beverages7,813,91 -2
9984Sara Lee Household & Body CareConsumer Prod. (H&C)13,09NEW
100100Glaxosmithkline Cons. HealthcareConsumer Prod. (H&C)6,513,09 -1
*In this column the positions of the organizations according to media spend in 2006 have been ranked. Number 1 has the highest budget, number 100 the lowest.
** The difference in position in the Top 100 online findability between 2007 and 2006.


Media budget versus findability

One of last year's conclusions can be confirmed this year: the media spend has no influence on the findability of organizations. Organizations which have a large media budget at their disposal are not necessarily better findable in search engines than organizations which have less media budget. The branch to which an organization belongs proves to be a better indicator.


Branches

The branch to which an organization belongs appears to predict its online findability. Organizations from branches for which online findability is crucial for their business model are better findable than organizations from branches which are less directly dependent on a sufficient online findability.

Top 100 online findability per branch:
Nr:Branch:Final score 2006:Final score 2007:Difference:*Amount in branch:
1Government65,467,6EQUAL3
2Telecom45,171,6 +77
3Travelling36,167,5 +92
4Financials52,264,6EQUAL11
5Transport53,862,5 -21
6Game of Chances35,662,1 +74
7ICT49,060,8 -14
8Energy34,858,2 +63
9Consumerprod. (Electronics)39,957,5 +24
10Retail45,957,2 -312
11Supermarkets42,556,1 -17
12Automotive42,754,4 -39
13Media55,753,9 -114
14Do it yourself25,640,0 +23
15Consumerprod. (Health & Care)30,236,9EQUAL9
16Food & Beverages23,934,6 +117
17Education**50,00--0
* The difference in position in the Top 100 online findability per branch between 2007 and 2006.
** In 2007 there are no organizations in the Top 100 online findability which belong to the branch 'Education', which explains the lack of data.

An ambitious search strategy (and as a result a high online findability) is a must in branches where competitors compete for potential customers on the internet. The branch 'Finance' is a good example of this competition. The average media spend of organizations from this branch is relatively high and the findability for search engines is at a high level as well.

Just as in 'Finance' the branch 'Food and drink' also has a large media budget. However, the findability for search engines in this branch in 2006 as well as in 2007 is poor. A possible explanation for the difference between the branches can be the difference in direct commercial dependence on the internet.

Orientation and purchase of products takes place online more often for the branch 'Finance' than for 'Food and drink'.

The branch 'Travel' achieved a far better result this year compared to last year; the results have almost doubled. This is to be expected since purchase in this branch often takes place online.

The branch 'Government' again achieves a high score this year and has prolonged its first place position from last year. The government had set a goal to have 65% of the public services take place online. The government spends much time and money in online information service, which can also be concluded from these results.


Press releases

From each organization 4 pages have been examined, including the press release page. A well-structered press release page is interesting for both users and search engines. This page should be regularly updated for it contains important words (keywords) and other (relevant) websites will link to this page.

Many organizations miss out on opportunities in this field. At least 39% of the organizations did not have a press release page on their websites. Last year 40% did not have a press release page.

In short, it can be concluded that search engines rate a site better if there are many links from relevant websites to the webpages. Other websites will link to a certain website if it regularly publishes interesting, relevant and topical content. It can be expected that press releases will interest target groups and that the subjects will be relevant and topical. It is therefore advised to incorporate the publication of press releases in an (online) marketing strategy.



Findability criteria

There are eleven variables which determined the position of the organizations in the Checkit Top 100 online findability. These criteria were selected from more than one hundred variables which could influence the findability of a website for search engines. This study provides an indication of the online findability. The eleven factors are described below as useful tips. The images portray the research results.

1: Use a sitemap. The sitemap is a kind of table of contents of the website. Every subject is mentioned here so that visitors will not have to search long. Make sure you have a logical table of contents and by creating a text link to the sitemap on the homepage you will make it easy for search engines to index you link structure. Compared to 2006, many more websites have a sitemap on the homepage (45%) than last year (12%). Sitemap

2: Provide a separate title for each page which is representative for the content on the page. This will increase the value search engines attribute to the information. Result: your website will be ranked higher in the list of search results. The results for this factor are less good than in 2006 when 51% of the websites had different page titles. Now only 13% have different page titles. Pagina titels

3: De meta tag description is a short description of the subject of a webpage with a number of relevant keywords included. When you add a well-chosen meta tag description to every page on your site it increases the importance a search engine attaches to the keywords and improves the presentation in the search results. The number of times the meta tag description was added to 4 of the 4 pages is 13% this year and was 10% last year. Meta tag description

4: Do not forget the meta tag keywords. These are combinations of keywords which are used on the webpage. The results of 4 of the 4 pages are a little bit better this year (14%) than last year (12%). Meta tag keywords

5: Avoid frames on your website; this will improve indexation by search engines of the information on the pages. The graph indicates how many pages per website do not contain frames. 55% has not used frames on 4 of the 4 pages. Last year the score was 63%. Frames

6: Provide your content with headers like <h1>-tags and make sure the header contains relevant keywords which are repeated in the text. Search engines will value the page higher. Only 9% of the websites has placed <h1>-tags on 4 of the 4 pages. Last year this was even less, only 3%. H1-tags

7: Provide relevant content on each page and aim to write at least 150 words of qualitative, relevant information. This year more webpages (13%) have at least 150 words on 4 of the 4 pages compared to last year (5%). Content

8: Texts made in Flash are not or barely indexed by search engines. If Flash does not have a clear added value for your site it is advised not to use Flash. Movies and other interactive parts can be made in Flash as long as the text is not included. In 2007 50% of the sites have 4 pages without Flash compared to 63% in 2006. Flash

9: Make sure that as many pages as possible can be indexed. You will increase the chance to be findable with those pages in the search results. The results for this variable have greatly improved compared to last year. In 2006, Google indexed more than 100.000 pages of only 6% of the websites, now the amount lies at 39%. Indexatie

10: Remember the link popularity of your site. When you can convince many other sites (with relevant content!) to place a link to your site, the chance that visitors of that site click to your site will increase. Link popularity is also one of the factors with which search engines determine your position the in search results. Link popularity has significantly improved. In 2006 only 16% of the websites contained more than 1.000 links, it increased to 73% in 2007. Linkpopulariteit

11: Finally: the PageRank. The PageRank is a measurement which Google uses to rate the popularity of your site compared to the popularity of other sites. A high PageRank means that many relevant websites have placed links to your website. This is an important indicator for search engines. In 2006 there were 7 websites with a PageRank of 7, now there are 8 sites. Pagerank

Paul Aelen, one of Checkit's founders, comments on the results: "Although this year's results have shown an improvement compared to 2006, 42% of the largest advertisers still achieve very poor results. If you take into consideration that in this study only 11 findability criteria have been used, whereas we discern more than a hundred variables in our Natural Search Model, I can conclude that much can be gained in Search Engine Ranking for these advertisers. With relatively minor changes great results can often be achieved. With our Natural Search model, which is based on analysis, advice and knowledge transfer we make sure that together with our clients we will make their website better findable."


Conclusion

Consumers spend more time online and the online consumer spending increases steadily. These developments have made Search Engine Marketing an essential part of the marketing mix. This industry shows a continuing professionalization and a strong increase of the media spend.

The question of this study was whether the top 100 largest Dutch advertisers are adequately findable in search engines. The top 100 online findability 2007 shows that 42% is insufficiently findable (findability score < 50%). There is a clear improvement in the results in comparison to 2006. Last year 68% of the organizations examined in the study were insufficiently findable online.

The eleven tested variables also show an improvement. In 2007 more websites have placed a sitemap on the homepage, pages more often contain <h1>-tags and the content consists more often of at least 150 words. The number of indexed pages per website and the link popularity have greatly improved in comparison to last year.

Despite these positive results, 42% of the largest Dutch advertisers is still insufficiently findable. There is no doubt that many can be gained in Search Engine Marketing for these organizations. Analyzing and adjusting the technique, contents and link strategy of the websites of the these organizations according to the Natural Search model would lead to higher positions in search results, more qualitative visitors and an increase of the number of conversions.



About this study

This study was conducted by Eline de Bruijn (Marketing employee Checkit) and Emke Mol (Product Manager Checkit).

Tijdschrift voor Marketing

Articles about the Top 100 online findability 2006 and 2007 appeared in the Dutch Tijdschrift voor de Marketing (April issue 2006 and September issue 2007).

Use of text and images

Editors are allowed to use the text and images of this article provided that the text: Checkit www.checkit.nl is mentioned.

Questions

For more information about the contents of the document or Checkit and the services we offer please contact Paul Aelen - (T:024-359 37 70 of paul@checkit.nl).



 


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